Shipping & Delivery Policy

Effective Date: August 4, 2026

At NGO AI Digital, we provide digital services and solutions for NGOs, Trusts, Societies, and Non-Profit Organizations. As our services are delivered electronically, no physical products are shipped unless specifically agreed upon.

1. Digital Service Delivery

Our services may include:

• Website Design & Development
• NGO Registration Support
• Digital Marketing
• Search Engine Optimization (SEO)
• Social Media Management
• Branding & Graphic Design
• Content Writing
• AI Automation Solutions
• Website Maintenance & Technical Support

All deliverables are provided digitally through email, secure cloud storage, project management tools, or other mutually agreed communication channels.

2. Delivery Timeline

The estimated delivery time for each project depends on:

• The type and scope of the service.
• Availability of project requirements and content from the client.
• Timely approvals and feedback.
• Any agreed project milestones.

Delivery schedules will be shared with the client before the project begins.

3. Delays

Project delivery may be delayed due to:

• Incomplete or incorrect information provided by the client.
• Delayed approvals or revisions.
• Technical issues beyond our reasonable control.
• Third-party service interruptions.

In such cases, NGO AI Digital will keep the client informed and work to complete the project as soon as possible.

4. Delivery Confirmation

A project will be considered delivered when:

• The final files or website are shared with the client.
• Access credentials or project links have been provided.
• The client confirms receipt of the deliverables.
• The website or agreed digital solution has been successfully deployed.

5. Physical Shipping

NGO AI Digital does not generally ship physical goods. If any printed materials or physical items are supplied as part of a separate agreement, shipping charges, delivery timelines, and courier details will be communicated individually.

6. Client Responsibilities

To ensure timely delivery, clients are responsible for:

• Providing complete and accurate project requirements.
• Submitting all necessary content and documents on time.
• Reviewing deliverables promptly.
• Providing approvals and feedback within the agreed timeline.

7. Contact Us

If you have any questions regarding this Shipping & Delivery Policy or the status of your project, please contact us:

NGO AI Digital

Website: https://frwfoundation.com

Email: info@frwfoundation.com

We are committed to delivering high-quality digital solutions efficiently, securely, and on time.